RefiAmigo Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Phone number

• Email address

• Address (if provided)

• Date of birth (if provided)

Vehicle & Loan Information

• Vehicle year, make, and model

• Current monthly payment

• Current interest rate (if known)

• Loan balance

• Financing institution

• Payment history (if disclosed)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device details

• Pages visited

• Cookies and tracking data

Communication Data

If you contact us via:

• Website forms

• Phone

• SMS

• Facebook Messenger

• Email

We may store your messages and communication preferences.

2. How We Use Your Information

We use your information to:

• Determine if you qualify for auto refinance offers

• Provide quotes, rate options, and payment estimates

• Communicate with you via phone, SMS, email, or Messenger

• Improve our services and customer experience

• Verify identity and prevent fraud

• Comply with legal and regulatory requirements

We may use your information to contact you even if you are on a state or federal DNC (Do Not Call) list, as long as you have submitted your information to us.

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

Trusted Third Parties

• Auto refinance lenders

• Credit unions

• Financial institutions

• Service providers performing analytics or marketing

• CRM and communication platforms (e.g., SMS services, email systems)

These partners use your information only to provide refinance options or related services.

We may also share information if required by:

• Law

• Court order

• Regulatory agency

4. Cookies & Tracking Technologies

We may use:

• Cookies

• Web beacons

• Meta Pixel

• Google Analytics

to improve website performance and measure advertising effectiveness.

You can disable cookies in your browser settings at any time.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

However, no method of transmission over the internet is 100% secure.

6. Your Privacy Rights

Depending on your state (such as California or Colorado), you may have the right to:

• Request access to your information

• Request deletion of your information

• Opt-out of certain tracking technologies

• Request correction of inaccurate information

To exercise these rights, contact us at:

📧 hugo@refiamigo.com
📞 970-319-0376

7. How Long We Keep Your Information

We keep your information for as long as needed to:

• Provide services

• Comply with legal obligations

• Maintain business records

You may request deletion at any time.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.

9. Children’s Privacy

Our services are not intended for individuals under 18.
We do not knowingly collect information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 hugo@refiamigo.com
📞 970-319-0376
🌐 RefiAmigo.com